SHIPPING POLICY

Shipping Regions:

Currently, we only support delivery services in the Singapore, Malaysia, and Vietnam.

If you are not in the delivery area, you can contact us by Email sensasg888@gmail.com, and we will try our best to meet your needs.

Same Day Singapore Local Courier:

Same Day “Local Courier” offers more discretion while offering greater flexibility at your convenience. Depending on the timing you have chosen, our courteous delivery staff will deliver to your desired location.

For orders over S$65, “Local Courier” is free; otherwise, a $10 delivery charge applies.

The following payment methods are allowed for this delivery method: PayNow/Bank Transfer (DBS/OCBC/UOB), Cash on Delivery, Visa, Mastercard and AMEX.

With the exception of Chinese New Year, we deliver seven days a week, including weekends and public holidays.  For Same Day delivery, do take note of the following delivery windows and purchasing cut-off periods. You are free to select a different time that suits you better.

Same Day Delivery Timeslot 

Purchase Cut off time 

1- 4pm

12.30pm

3 – 7pm

3pm

8 – 11pm

7.30 pm

* Note: Delivery dates set on the next day or later preferred dates are not affected by the ‘Cut Off timings’.

For your convenience, we work with a reputable courier service that offers door-to-door delivery with a great degree of flexibility. For complete confidentiality, the courier will never know what’s inside your package. Before the delivery person arrives at your place, they will give you a call or send you an SMS. Please provide either a Whatsapp number (for non-residents) or a Singapore registered mobile number.

If you have any specific or elaborate instructions, you can write a “Delivery Comment” on the checkout screen. This comprises, but is not restricted to:

Pick up in person at the vacant deck.

Pick up in person at the apartment’s gate

Take a lobby or concierge ride out.

Never answer the doorbell.

Keep in the riser/shoe cabinet, etc.

We Deliver Everything 100% Discreetly, with No Company Name or Logo. Nobody, not even the courier service, will be able to determine what is within Parcel. Every package we ship is protected in courier bags or carton boxes and double sealed with a layer of courier bag. Because our courier bags are impervious to tampering, you’ll be alerted the moment someone tampers with your package. Our packing methods have been tried and true to be the most covert. You may be confident that your sex toys will be delivered in the most discrete way possible.

International Shipping:

We’re pleased to offer international shipping to the following destinations:

  • Malaysia (Free Courier for min. 80 SGD)
  • Vietnam (Free Courier for min. 80 SGD)

Shipping Address Change:

Please kindly contact our customer service by email sensasg888@gmail.com within 12 hours. Otherwise, the item will be shipped to the original address and you have to contact the carrier directly yourself.

Shipping Track:

Once your parcel is shipped, we will send you an Email with tracking info and link, you can check it yourself afterwards. If you do not receive this Email, please contact our customer service.

Shipping Issues:

If you received a wrong item or the item is missing, please contact our service team within 7 days after the issue happens. We will correct any order errors as soon as possible.